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Refund Policy

Effective Date: September 5, 2023

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At Greens and Gossip LLC, we take pride in delivering fresh, high-quality, allergen-conscious salads. Due to the perishable nature of our products, we are unable to accept returns or offer refunds once an order has been shipped.

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Perishable Product Policy

All of our salads are made to order and shipped with care to preserve freshness. As such:

  • All sales are final once your order has been processed and shipped.

  • We do not accept returns or exchanges for perishable items.

  • If your order arrives damaged, spoiled, or incorrect, please contact us within 24 hours of delivery at greensandgossip@gmail.com with photos and a description of the issue. We will review each case individually and may offer a replacement or store credit at our discretion.

 

Order Modifications & Cancellations

Orders may be modified or canceled before they are processed for shipping. To request a change, please email us as soon as possible. Once an order has entered the shipping queue, it cannot be altered or refunded.

 

Shipping Schedule

To ensure product integrity and meet 2-day delivery standards, we ship only on Mondays, Tuesdays, and Wednesdays. Orders placed after Wednesday will be processed the following Monday.

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